You can cancel your order within 24 hours of purchase by contacting our customer service at support@luxedecors.in. Cancellations after shipment are not possible.

Items can be returned within 3 days of receipt, provided they are unused and in their original packaging. Customized products, gift cards, and clearance items are non-returnable.

Contact our support team at support@luxedecors.in to start the return process. You’ll need to pack the item securely and include the original receipt or proof of purchase.

Refunds are processed within 7-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.

Shipping costs are non-refundable unless the return is due to our error or a defective product. In such cases, we will cover the return shipping charges.

Yes, you can exchange an item by following the return process and placing a new order for the desired product. Exchanges are subject to product availability.

If you receive a defective item, contact us immediately at [insert contact email/phone]. We will arrange for a replacement or refund.

Yes, customized products, gift cards, and clearance items are not eligible for return.

Once we receive and inspect the returned item, we will notify you via email about the status of your refund.

We offer Standard Shipping (delivery within 8-10 business days) and Express Shipping (delivery within 2-3 business days) for domestic orders. International shipping is available to select countries.

Standard Shipping is free for orders above 1000 Rs. For orders below 1000 Rs, a fixed shipping charge of 100 Rs applies. Express Shipping incurs additional charges.

Orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking details once your order is shipped.

You can track your order using the tracking number provided in your shipment confirmation email. Contact our support team if you have any questions about your order status.

No, we do not deliver to P.O. Box addresses. Please provide a valid street address for delivery.

If your package is lost or damaged, contact us immediately at [insert contact email/phone]. We will assist you in resolving the issue promptly.

Yes, we offer international shipping to select countries. For details on charges and delivery times, contact us at info@luxedecors.in or WhatsApp us at +91 81929 77579.

If you receive the wrong item, please contact our support team right away. We will arrange for the correct item to be shipped to you.

If your order has not been processed yet, you can change the shipping address by contacting us. Once the order is processed, changes may not be possible.

Delivery times may vary due to weather conditions, carrier delays, or unforeseen circumstances. We strive to deliver your order within the estimated time frame.

We accept major credit cards, debit cards, Net Banking, UPI, and Cash On Delivery.

Transactions are processed through secure payment gateways to protect your financial information.

Once your order is placed, you will receive an email confirmation with the order details.

Please refer to our Cancellation and Return Policy for detailed information on returning products and canceling orders.